Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I can't get rid of "RelavantKnowledge 1.3.328.4" (uninstall is greyed out)

  • 2 uphendule
  • 5 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu zeeshan1153

Pothedrius
Pothedrius
more options

Can't uninstall Add-on Extension "RelavantKnowledge 1.3.328.4" 

I already  tried going into Safe-mode,

but uninstall button is still grayed out.

Do I have to uninstall firefox, and re-download - reinstall? Or is there a way to delete this mennace?

Can't uninstall Add-on Extension "RelavantKnowledge 1.3.328.4" I already tried going into Safe-mode, but uninstall button is still grayed out. Do I have to uninstall firefox, and re-download - reinstall? Or is there a way to delete this mennace?

All Replies (2)

TonyE
TonyE
  • Moderator
more options

This application is installed by an external installer, so it should be listed in the Windows control panel.

  1. In the Start menu on the task bar select Settings then Control Panel
  2. Under the Control Panel menu, select “Add/Remove Programs”
  3. Locate RelevantKnowledge in the list of software currently installed on your computer. Highlight RelevantKnowledge and then click onRemove
zeeshan1153
zeeshan1153
more options

RelevantKnowledge is not a malicious program. It's a research software installed with the user's permission. RelevantKnowledge is part of an online market research community with over 2 million members worldwide. By participating in periodic surveys, users can receive free select software sponsored by RelevantKnowledge. If a user decides to uninstall the program for any reason, they can do so through control panel. We provide instruction for uninstalling RelevantKnoweldge in the FAQ section of our website: http://www.relevantknowledge.com/faq.aspx. If you have any questions, feel free to contact us at https://www.relevantknowledge.com/supportform.aspx

Thank you,

Relevant Knowledge Support Team