Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Message keeps popping up saying clearing history even though it isn't!

  • 1 baphendule
  • 15 zinale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu cor-el

more options

For the past few days I keep getting a message pop up saying my browsing history is being cleared please wait even though it isn't! and I also don't want it to clear. Around the same time I get the following error message 78p8t3ql.exe ( I think after this it says something like it isn't responding, I can't quite remember at the minute.I have run a malware programme which finds nothing, and have a antivirus programme running

For the past few days I keep getting a message pop up saying my browsing history is being cleared please wait even though it isn't! and I also don't want it to clear. Around the same time I get the following error message 78p8t3ql.exe ( I think after this it says something like it isn't responding, I can't quite remember at the minute.I have run a malware programme which finds nothing, and have a antivirus programme running

Okulungisiwe ngu RWC

All Replies (1)

more options

Do a malware check with a few malware scan programs. You need to use all programs because each detects different malware. Make sure that you update each program to get the latest version of the database before doing a scan.

See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and What to do when searches take you to the wrong search website

If you can't fix it with the above listed scanners then you need to ask advise on one of the forums that specialize in malware removal mentioned in the Popups_not_blocked article.