I keep getting 400 Bad Request
I have Windows 10 and use Firefox, but I keep getting "400 Bad Requests "....I am old and can't seem to Clear the problem from my computer.
Could you possible send me a detailed procedure to clean my browser cache, browser cookies and speeds up my computer ?
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Okulungisiwe ngu James
All Replies (1)
A Bad Request is usually caused by a problem with corrupted cookies.
You can clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings) or for the website in the current tab via the padlock icon.
"Remove the Cookies" for websites that cause problems:
- Settings -> Privacy & Security
Cookies and Site Data: "Manage Data"
"Clear the Cache":
- Settings -> Privacy & Security
Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear
- https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
- https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
If clearing cookies doesn't help, it is possible that the cookies.sqlite file in the Firefox profile folder that stores the cookies got corrupted.
- rename/remove cookies.sqlite (cookies.sqlite.old) and when present delete cookies.sqlite-shm and cookies.sqlite-wal in the Firefox profile folder with Firefox closed in case cookies.sqlite got corrupted.
You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).
- Help -> More Troubleshooting Information -> Profile Folder/Directory:
Windows: Open Folder; Linux: Open Directory; Mac: Show in Finder - https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data