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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Unable to change my email address - There is no "edit" or :change" option on the page where a change could be made

Maadi Helio
Maadi Helio
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I have made a few attempts in the past hour to change my email address BUT there is no option to do so ("edit" or change") on the change page. How do I go about making the change; I currently use [edited] [email protected]. I want to change my email to: [edited] @proton.me. Thank you! Ross Gudgel

I have made a few attempts in the past hour to change my email address BUT there is no option to do so ("edit" or change") on the change page. How do I go about making the change; I currently use [edited] [email protected]. I want to change my email to: [edited] @proton.me. Thank you! Ross Gudgel

Okulungisiwe ngu James

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Hi Ross, do you mean for your Firefox Account? As long as you still have access to the old address, you can go ahead and change your account over to a new one. I think this is a two to three step process:

(1) Add your new address as "secondary": Add a secondary email address to Mozilla accounts

(2) Switch your secondary address to primary: Change the primary email address on your Mozilla account

(3) [optionally] Delete the old address from the account