Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Deleting old email address which is obsolete

  • 1 baphendule
  • 0 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu Dropa

gfx52
gfx52
more options

The original way I set up my account was with [edited] @unseen.is; showing with the little icon next to it in the upper right corner of the page (Lockwise)

That ISP is no longer functioning. Therefore, when signing in, the prompt says, to "check my email". But of course I can't because it no longer exists!

I can't seem to figure out how to change it to This one from which I'm sending this message from: [edited] @proton.me

However I did change the https://accounts.firefox.com in the Firefox Lockwise. (See attached image)

The original way I set up my account was with [edited] @unseen.is; showing with the little icon next to it in the upper right corner of the page (Lockwise) That ISP is no longer functioning. Therefore, when signing in, the prompt says, to "check my email". But of course I can't because it no longer exists! I can't seem to figure out how to change it to This one from which I'm sending this message from: [edited] @proton.me However I did change the https://accounts.firefox.com in the Firefox Lockwise. (See attached image)
Ama-screenshot ananyekiwe

Okulungisiwe ngu James

All Replies (1)

Dropa
Dropa
more options

You can only remove old firefox account is to login and delete the account from the firefox account settings. If you no longer have access to the email in question you won't be able to remove that old login. That's considered a lost account and there's nothing more that can be done.