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Why does Firefox Health Report Not Load

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  • Igcine ukuphendulwa ngu John99

inquiringmind
inquiringmind
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About 7:05 am EST on 12/05/16 there was a long delay between the time I launched Firefox from my task bar and when it finally loaded. And so later to further check out the problem about 8:30 am I attempted to access the Firefox Health Report, and when that page loaded it did not include any of the vital stats, compiled date and graphs or underlying raw data even through data sharing is on. I'll refresh Firefox to see if that helps but first I wanted to post my question and share the current data for troubleshooting purposes. Thanks for any insight you can provide.

About 7:05 am EST on 12/05/16 there was a long delay between the time I launched Firefox from my task bar and when it finally loaded. And so later to further check out the problem about 8:30 am I attempted to access the Firefox Health Report, and when that page loaded it did not include any of the vital stats, compiled date and graphs or underlying raw data even through data sharing is on. I'll refresh Firefox to see if that helps but first I wanted to post my question and share the current data for troubleshooting purposes. Thanks for any insight you can provide.

All Replies (1)

John99
John99
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Firefox Health Reporting [FHR] does take a couple of weeks to build up meaningful data. Note you may also turn on telemetry

Is your Firefox working ok once it is loaded ? or do you see other problems also ? These general articles may help although I do not yet know what your specific problems may be.