Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

History & Cookies Not Being Saved

  • 2 uphendule
  • 1 inale nkinga
  • 8 views
  • Igcine ukuphendulwa ngu cor-el

more options

Since I switched to my laptop, I only have my old bookmarks (thanks to sync) but history and cookies never save at all. How can I solve this problem? Thanks!

Since I switched to my laptop, I only have my old bookmarks (thanks to sync) but history and cookies never save at all. How can I solve this problem? Thanks!

All Replies (2)

more options

The history & cookies clear themselves after I close firefox. Also, in the preferences history & cookie saving is enabled.

more options

In case you use "Clear history when Firefox closes" or otherwise clear history then make sure that you do not remove the history and the cookies.

  • Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, passwords, and other website specific data.
  • Clearing cookies will remove all selected cookies including cookies with an allow exception you want to keep.

If you use cleanup software like CCleaner then check the settings for the Firefox application.


You can check for problems with the places.sqlite database (bookmarks, history) in the Firefox profile folder.

See also:

If clearing cookies didn't help then it is possible that the cookies.sqlite file in the profile folder that stores the cookies got corrupted.

  • Rename (or delete) cookies.sqlite (cookies.sqlite.old) and if present delete cookies.sqlite-shm and cookies.sqlite-wal in the Firefox profile folder in case cookies.sqlite got corrupted.

You can use this button to go to the current Firefox profile folder: