Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I can't see bookmarks when using Firefox on my new Imac

  • 1 baphendule
  • 2 zinale nkinga
  • 7 views
  • Igcine ukuphendulwa ngu guigs

more options

When using sync why I can't see my bookmarks in Firefox (account with bookmarks on windows laptop other Firefox without bookmarks on my Imac)

When using sync why I can't see my bookmarks in Firefox (account with bookmarks on windows laptop other Firefox without bookmarks on my Imac)

Okulungisiwe ngu Silvin

All Replies (1)

more options

HI Silvin, Thank you for your question. I understand that between two Mac computers that bookmarks are not syncing. In order to make sure that both devices are connected to the same acocunt and the same version please get both computers and try this experiment: For both computers do this

  1. Go to the sync page and click disconnect account
  2. Go to accounts.firefox.com
  3. Sign into your account from here
  4. Click on Tools > Sync now
  5. wait 5 mins
  6. Do this again with the other computer
  7. Add a new bookmark to one of the computers
  8. Click Tools > Sync now on both computers
  9. Search for the bookmark on the second computer

Is it there?