Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

can't open Firefox

more options

when I open Firefox I get message on screen that says "Could not find Mozilla runtime." so can't open Fire fox,, Thunderbird opens

when I open Firefox I get message on screen that says "Could not find Mozilla runtime." so can't open Fire fox,, Thunderbird opens

All Replies (1)

more options

Hello klank1,

This problem already solved by one of our volunteer... (https://support.mozilla.org/en-US/questions/1014067)

Kindly refer this first. In case, if its not work feel free to ping here, our volunteers will help you!!!

Thank you!!!