Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Thunderbird hangs up while logging on to mail server, or when deleting messages from inbox

  • 1 baphendule
  • 4 zinale nkinga
  • 5 views
  • Igcine ukuphendulwa ngu christ1

more options

I use thunderbird 24.6.0 with Windows 8.1. I have McAffee Live Safe (there are many parts with many different version/build numbers for this one.) During a simple mail operation, like deleting 5 messages 1 at a time, Thunderbird hangs and displays Not Responding in the title bar of its active window.

Also, many times when I open the program, it spends a long time "checking server capability" and hangs up. I have to go to windows task manager to end the program.

Is this coming from thunderbird, from Windows or from McAfee? How can I correct it?

I use thunderbird 24.6.0 with Windows 8.1. I have McAffee Live Safe (there are many parts with many different version/build numbers for this one.) During a simple mail operation, like deleting 5 messages 1 at a time, Thunderbird hangs and displays Not Responding in the title bar of its active window. Also, many times when I open the program, it spends a long time "checking server capability" and hangs up. I have to go to windows task manager to end the program. Is this coming from thunderbird, from Windows or from McAfee? How can I correct it?

All Replies (1)

more options