搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox loads for approx. a week then stops working and has to be downloaded again

  • 1 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 cor-el

more options

For the past month or so when I try to get into Firefox it will not load. I will download Firefox and it will work for a few days and then stop working again and I have to re-download again. If this doesn't stop I will try another web browser.

For the past month or so when I try to get into Firefox it will not load. I will download Firefox and it will work for a few days and then stop working again and I have to re-download again. If this doesn't stop I will try another web browser.

所有回覆 (1)

more options

Are you using cleanup or security software that runs once a week that could be causing this?

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:


Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.