搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

After last update of firefox browser does not operate properly, cannot view settings, go to pages etc.

  • 3 回覆
  • 1 有這個問題
  • 3 次檢視
  • 最近回覆由 cor-el

more options

After the last update of firefox the browser stopped interacting. I cannot go to websites, I cannot access any of the settings or addons. I can view the bookmarks and have backed them up. I do have Kaspersky for firewall and antivirus. Would love to stop using chrome and get back to firefox.

After the last update of firefox the browser stopped interacting. I cannot go to websites, I cannot access any of the settings or addons. I can view the bookmarks and have backed them up. I do have Kaspersky for firewall and antivirus. Would love to stop using chrome and get back to firefox.

被選擇的解決方法

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017 and 2019":

You may not need the latter (32-bit version) if you use 64-bit Firefox. You may have to reboot the computer.

從原來的回覆中察看解決方案 👍 0

所有回覆 (3)

more options

選擇的解決方法

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017 and 2019":

You may not need the latter (32-bit version) if you use 64-bit Firefox. You may have to reboot the computer.

more options

Worked Great Thank you, I have been battling this for a week. Thanks!

more options

You're welcome.

Note that this can happen if you uninstall an application that has installed these runtime components and the reference counter reaches zero what makes Windows think that these files are no longer in use and thus decides to install them.