搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox crashes

  • 1 回覆
  • 1 有這個問題
  • 4 次檢視
  • 最近回覆由 John99

more options

Firefox is stuck in a crash loop, the crash reporter appears on firefox start and just keeps appearing when I click 'restart firefox'. It will not start in safe mode either.

Crash ID: bp-815ec280-aca3-4252-ba4c-b38472161215

Firefox is stuck in a crash loop, the crash reporter appears on firefox start and just keeps appearing when I click 'restart firefox'. It will not start in safe mode either. Crash ID: bp-815ec280-aca3-4252-ba4c-b38472161215

所有回覆 (1)

more options

I do not understand the Crash Report but no one else has answered yet. I do see flashplayer is involved so you could consider uninstalling flashplayer to see if that helps.

Because it is a startup crash you may well need to do a clean reinstall of Firefox to get it working. That involves deleting the Firefox Program files before reinstalling Firefox

On Linux I often have both the Distro version of Firefox (Canonical on Ubuntu & IceWeasel on Debian) Installed. as well as the Mozilla Build of Firefox. If installing the Distro version does not work maybe consider installing the Mozilla build of Firefox