搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

i allowed an update that appeared which I have done before and now none of my bookmark accounts can be accessed.I have done this before and have not had a probl

more options

i get not secure site. I need to go back to the oklder version where i had no problem or figure out why i cant access any of my sites. They include my banking acccount and e-mail which are important. Also I pay bills on my computer and these accounts can't be accessed either.

i get not secure site. I need to go back to the oklder version where i had no problem or figure out why i cant access any of my sites. They include my banking acccount and e-mail which are important. Also I pay bills on my computer and these accounts can't be accessed either.

被選擇的解決方法

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

從原來的回覆中察看解決方案 👍 1

所有回覆 (1)

more options

選擇的解決方法

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!