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thunderbird is not working

  • 3 回覆
  • 3 有這個問題
  • 11 次檢視
  • 最近回覆由 Wayne Mery

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We use thunderbird on 3 PCs here for receiving and sending messages via some outlook mailboxes. However Thunderbird has stopped working on one PC. It shows the home screen saying 'Thunderbird Mail - Inbox' at the top and then 'Email' , 'Accounts' and 'Advanced Features' in the grey boxes. Normally if you click on one of the 2 inbox's on the left it will display that inbox but it does nothing, if I right click on one of the inbox's and click open in new tab it then shows the inbox in another tab but I can't reply to any emails? If I select restart with add ons disabled it does nothing, same when I click Tools and then options. It is running windows 7 32bit and has no software installed on it that the other 2 PCs don't have. I have tried unsinstalling Thunderbird and then reboot and then re install and it loads up straight away with all the same settings still?

We use thunderbird on 3 PCs here for receiving and sending messages via some outlook mailboxes. However Thunderbird has stopped working on one PC. It shows the home screen saying 'Thunderbird Mail - Inbox' at the top and then 'Email' , 'Accounts' and 'Advanced Features' in the grey boxes. Normally if you click on one of the 2 inbox's on the left it will display that inbox but it does nothing, if I right click on one of the inbox's and click open in new tab it then shows the inbox in another tab but I can't reply to any emails? If I select restart with add ons disabled it does nothing, same when I click Tools and then options. It is running windows 7 32bit and has no software installed on it that the other 2 PCs don't have. I have tried unsinstalling Thunderbird and then reboot and then re install and it loads up straight away with all the same settings still?

被選擇的解決方法

Start thunderbird in safe mode - http://support.mozillamessaging.com/en-US/kb/safe-mode

*Remove* the calendar/lightning addon

Does problem go away?

從原來的回覆中察看解決方案 👍 1

所有回覆 (3)

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選擇的解決方法

Start thunderbird in safe mode - http://support.mozillamessaging.com/en-US/kb/safe-mode

*Remove* the calendar/lightning addon

Does problem go away?

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YES yes yes, all fixed and working, thanks a lot!

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You're welcome. THanks for the feedback