Firefox crashes with more than 3 tabs open
Every time I have more than 3 tabs open at a time firefox crashes, I'm pretty sure it has something to do with norton toolbar but I don't want to disable it. I have tried everything except recreating the problem in safe mode mainly do to the fact I wanted to know if a fix already existed for norton toolbar because I knew of compatibility issues in the past with firefox, if norton is not causing the problem I would have no other fix except to use another browser. Crash Report ID: bp-d3a5d26b-014f-487c-85df-9fb7a2150523
被選擇的解決方法
I was doing some digging and it seems that Norton 360 has been discontinued,it will receive protection updates but not software which got me thinking "how old is norton toolbar ?",long story short I fixed my problem by updating my software to the new Norton Security and Moving my remaining days from 360 via Norton live chat,it boils down to software incompatibility between the old version of the tool bar and windows 8.1 seeing as how I didn't have this problem with windows 7,thanks for everyone's help
從原來的回覆中察看解決方案 👍 0所有回覆 (4)
Yep, that crash was caused by Norton.
symhtml.dll = Symantec / Norton process
These were also flagged;
mbae.dll = Malwarebytes Anti-Exploit
winmm.dll = Windows Multimedia
mswsock.dll = Microsoft
msvcrt.dll = Microsoft C Runtime Library
SymHTML.dll = Symantec Corporation
nvwgf2umx.dll = Dwm.exe = Microsoft Desktop Window Manager
msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder
rtworkq.dll = Microsoft ?
ccL120U.dll = Symantec
IPSEng32.dll = Symantec Intrusion Detection
IPSLdr32.dll = Symantec Intrusion Detection
coWPPlg.dll = Norton Confidential
coUICtlr.dll = Norton Identity Safe
coFFPl38.dll = Norton Identity Safe
Perform a System File Check to fix corrupted system files http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
Download the current full installers for your Norton programs and save them.
Download and run the Norton Removal Tool to uninstall your Norton product
After rebooting the computer, run a registry scanner. Then run the installers.
選擇的解決方法
I was doing some digging and it seems that Norton 360 has been discontinued,it will receive protection updates but not software which got me thinking "how old is norton toolbar ?",long story short I fixed my problem by updating my software to the new Norton Security and Moving my remaining days from 360 via Norton live chat,it boils down to software incompatibility between the old version of the tool bar and windows 8.1 seeing as how I didn't have this problem with windows 7,thanks for everyone's help
Good to hear. Safe surfing.