Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

CAN NOT RESET BOOKMARK PASSWORD

  • 1 个回答
  • 1 人有此问题
  • 5 次查看
  • 最后回复者为 the-edmeister

tony.barbarich
tony.barbarich
more options

My goal is to reset my mozilla password for bookmarks. I had to re-install my operating system, so i can export the bookmarks now. I went to this link: https://account.services.mozilla.com.

typed in my username: [email protected] and selected forgot password. The website said it would send me an email but i never got it. I tried 3 times no and no email send from mozilla to reset bookmark password.

My goal is to reset my mozilla password for bookmarks. I had to re-install my operating system, so i can export the bookmarks now. I went to this link: https://account.services.mozilla.com. typed in my username: [email protected] and selected forgot password. The website said it would send me an email but i never got it. I tried 3 times no and no email send from mozilla to reset bookmark password.

被采纳的解决方案

Did you check your spam folder for that email from Mozilla Services?

As far as connecting to Sync services to recover your data, do you have your Recovery Key? Or are you using a 2nd device on that Sync account so that you can use "pairing"?

定位到答案原位置 👍 0

所有回复 (1)

the-edmeister
the-edmeister
  • Moderator
more options

选择的解决方案

Did you check your spam folder for that email from Mozilla Services?

As far as connecting to Sync services to recover your data, do you have your Recovery Key? Or are you using a 2nd device on that Sync account so that you can use "pairing"?