Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

When on ebay, trying to load pictures, the standard tab comes up blank and I can't use it.

  • 3 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 dumdidadida

dlbrown46
dlbrown46
more options

I am trying to post a listing on Ebay. I click the "add pictures" tab. A window comes up with various options. When I click the "standard" tab, it used to work fine. But now it comes up blank and I can't use it to upload pictures into my listing. I can still do this with Internet Explorer or Google Chrome, but not with Firefox. How do I fix this?

I am trying to post a listing on Ebay. I click the "add pictures" tab. A window comes up with various options. When I click the "standard" tab, it used to work fine. But now it comes up blank and I can't use it to upload pictures into my listing. I can still do this with Internet Explorer or Google Chrome, but not with Firefox. How do I fix this?

由dlbrown46于修改

所有回复 (3)

dumdidadida
dumdidadida
more options

Hi,

A general troubleshooting step you could try is to check the site in a new profile. If the new profile is okay, you can Reset Firefox on the old (previous) profile via Help (Alt + H) > Troubleshooting Information.

dlbrown46
dlbrown46 提问者
more options

I opened Firefox in a new profile, but the same blank widow came up in the add pictures "standard" mode on Ebay. So, that didn't work.

dumdidadida
dumdidadida
more options

Personally I'm not familiar with eBay. If there are users here who also use eBay they would be able to definitely help. The eBay tech forum could also be helpful.