搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I can't open version 4.0 because it says there is already a version open which I can't find to eliminate

  • 1 个回答
  • 1 人有此问题
  • 4 次查看
  • 最后回复者为 cor-el

more options

I'm on system 10.5.8. Firefox 4.0.1 works on my desktop but won't open on the other user's desktop (although it has been downloaded and dragged to his applications). We get the message "A copy of Firefox is already open. Only one copy of Firefox can be open at a time." Can't find any other copy of Firefox in his space.

I'm on system 10.5.8. Firefox 4.0.1 works on my desktop but won't open on the other user's desktop (although it has been downloaded and dragged to his applications). We get the message "A copy of Firefox is already open. Only one copy of Firefox can be open at a time." Can't find any other copy of Firefox in his space.

所有回复 (1)

more options

Check that you still have the profile that is listed as Default=1 in the file profiles.ini

If profiles.ini is there, but the profile is missing then trash the profiles.ini file and let Firefox create a new default profile.