搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Emails lost after repairing corrupt inbox

  • 2 个回答
  • 0 人有此问题
  • 最后回复者为 Matt

more options

I’ve been using Thunderbird for quite a few years now but recently out of the blue I noticed that all emails starting from 2000 to a few weeks ago show up blank when opened. After googling this issue I found someone who suggested I repair the inbox in Thunderbird (right click and repair), which I did. However now all those mails that first showed up blank are completely missing from my inbox. I know they’re still there because when I search for them Thunderbird can find them and even shows the first few sentences of the email. But when I attempt to open them they’re empty again.

It seems to be an indexing issue, which I’ve tried to resolve by removing the indexing file (to a different location just in case). Then starting up Thunderbird again to rebuild the file, sadly this did not resolve the issue.

Normally I would just re-sync these emails from online, however due to an issue with my mail provider these are no longer available there.

I know the emails are still there stored locally, but I can’t access them anymore.

Can anyone help?

My mail account uses POP

I’ve been using Thunderbird for quite a few years now but recently out of the blue I noticed that all emails starting from 2000 to a few weeks ago show up blank when opened. After googling this issue I found someone who suggested I repair the inbox in Thunderbird (right click and repair), which I did. However now all those mails that first showed up blank are completely missing from my inbox. I know they’re still there because when I search for them Thunderbird can find them and even shows the first few sentences of the email. But when I attempt to open them they’re empty again. It seems to be an indexing issue, which I’ve tried to resolve by removing the indexing file (to a different location just in case). Then starting up Thunderbird again to rebuild the file, sadly this did not resolve the issue. Normally I would just re-sync these emails from online, however due to an issue with my mail provider these are no longer available there. I know the emails are still there stored locally, but I can’t access them anymore. Can anyone help? My mail account uses POP

所有回复 (2)

more options

I’ve also tried to save a copy of the entire mailbox folder and then re-import that into Thunderbird with a plug-in, but mails still aren’t visible.

有帮助吗?

more options

Repair does nothing to the underlying store of message. It just builds a new index of messages in the store.

So either the file is corrupt, or that data is not there to index.

What the search is showing you is the portion of the message stored in the search index. It is only reinforcing that the messages are NOT there because it can not display them.

I suggest that you recheck that you account is configured as POP as if they are removed from an IMAP account then they would vanish as you suggest is happening.

Next is your Thunderbird 32 or 64bit? on what operating system.

Clearly you do not have Thunderbird on your iphone and that is the operating system reported from your initial post.

有帮助吗?

我要提问

您需要登录才能回复。如果您还没账号,可以提出新问题