搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

After reinstalling Windows and Firefox, my device is no longer recognized as the same.

  • 2 个回答
  • 1 人有此问题
  • 11 次查看
  • 最后回复者为 jendevi1

more options

Hello Frefox-Community, I had to reinstall windows and Firefox. I was logged into my Firefox account and tab and bookmark synchronization was enabled. After the reinstallation the PC is not recognized as the original device even though it has the same name and user login. The tabs and bookmarks are not synchronized and restored. How can I merge the data or change the devices in Firefox? Best, Phil

Hello Frefox-Community, I had to reinstall windows and Firefox. I was logged into my Firefox account and tab and bookmark synchronization was enabled. After the reinstallation the PC is not recognized as the original device even though it has the same name and user login. The tabs and bookmarks are not synchronized and restored. How can I merge the data or change the devices in Firefox? Best, Phil
已附加屏幕截图

由jendevi1于修改

所有回复 (2)

more options

Sync synchronizes among running devices, so it obviously can't sync from your old installation. If you have any other devices, then you can still restore, otherwise you have destroyed your data.

If your profile is important to you, you should make periodic backups, as Sync is not a backup solution.

more options

So this means my bookmarks are lost? (Tabs I can restore by accessing the sync options.) That's a shame. It should be key of a sync function to be capable to restore and merge data out of existing profiles.