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when i open gmail in firefox,the page does not show various options and add- ons and also unable to navigate to other links in gmail

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  • 最后回复者为 Scribe

Yusuf_Sayyed
Yusuf_Sayyed
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whenever I open gmail in firefox,i am unbale to get various options provided by gmail and also unable get options provided after clicking the bell icon and logout option or setting.These all issues do not appear when i open gmail in Internet Explorer.

whenever I open gmail in firefox,i am unbale to get various options provided by gmail and also unable get options provided after clicking the bell icon and logout option or setting.These all issues do not appear when i open gmail in Internet Explorer.
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Scribe
Scribe
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Hi, hold down the Shift key when you start Firefox to start in Safe Mode. More - Diagnose Firefox issues using Troubleshoot Mode.

If it works in Safe Mode, disable any theme or extensions you have - 3-bar menu > Add-ons > Themes/Extensions and restart Firefox; then if it's OK, re-enable them one by one until you find the culprit. You may need to restart Firefox after enabling some extensions.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!