搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Win 10 shows 10 versions installed. How install old versions?

  • 1 个回答
  • 2 人有此问题
  • 18 次查看
  • 最后回复者为 FredMcD

more options

including today's update, my computer shows 10 versions of Mozilla from 54 to 60. When I attempt to uninstall any versions (didn't try version 60), I get the Error message "kernel32::GetLongPathNameW(w, w ,R7, i 1024)i ,R6\uninstall\helper.exe" "This file does not have an app associated with it for performing this action. Please installan app or, if one is already installed, create an association in the Default Apps Settings page."

What is the procedure to remove the excess versions? Do I need to use something like REVO to force removal, or do I need to just get rid of Mozilla completely?

including today's update, my computer shows 10 versions of Mozilla from 54 to 60. When I attempt to uninstall any versions (didn't try version 60), I get the Error message "kernel32::GetLongPathNameW(w, w ,R7, i 1024)i ,R6\uninstall\helper.exe" "This file does not have an app associated with it for performing this action. Please installan app or, if one is already installed, create an association in the Default Apps Settings page." What is the procedure to remove the excess versions? Do I need to use something like REVO to force removal, or do I need to just get rid of Mozilla completely?

被采纳的解决方案

If you want to reinstall Firefox, follow the instructions below. If you just want to remove it, disregard the install instructions.

Let’s do a full clean re-install;

Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove any profile folders.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia

定位到答案原位置 👍 0

所有回复 (1)

more options

选择的解决方案

If you want to reinstall Firefox, follow the instructions below. If you just want to remove it, disregard the install instructions.

Let’s do a full clean re-install;

Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove any profile folders.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia