搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Fash continues to crash since last update in June 2015, why?

  • 1 个回答
  • 2 人有此问题
  • 7 次查看
  • 最后回复者为 the-edmeister

more options

When I try to do puzzles Flash crashes. When watching videos on Facebook Flash crashes. It does not crash in IE, Safari or Project Spartan.

When I try to do puzzles Flash crashes. When watching videos on Facebook Flash crashes. It does not crash in IE, Safari or Project Spartan.

所有回复 (1)

more options

Please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.