Why am I getting blank webpages and how do I stop it?
When I open a new url I get a blank screen along with the site I wanted to open
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Does it matter what method you use to open the URL? For example, click a link, Ctrl+click a link, right-click > Open Link in New Window.
Could you test in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.
If Firefox is not running: Hold down the Shift key when starting Firefox.
If Firefox is running: You can restart Firefox in Safe Mode using either:
- "3-bar" menu button > "?" button > Restart with Add-ons Disabled
- Help menu > Restart with Add-ons Disabled
and OK the restart.
Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).
Any change?
Is there an entry in the address bar? Did the page "spinner" try to run?