搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

lose menu info at top of page when on website; i.e. apple logo, Finder, Go , File, Edit etc.

  • 2 个回答
  • 1 人有此问题
  • 6 次查看
  • 最后回复者为 cor-el

more options

The menu options go away as indicated above when I have reached desired website. i need to shut down and restart to bring it back.Also, Skype and IChat log in's always come up when I choose firefox and I have to delete them.

The menu options go away as indicated above when I have reached desired website. i need to shut down and restart to bring it back.Also, Skype and IChat log in's always come up when I choose firefox and I have to delete them.

被采纳的解决方案

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Make sure that you do not run Firefox in full screen mode (press F11 or Fn + F11 to toggle; Mac: Command+Shift+F).

定位到答案原位置 👍 0

所有回复 (2)

more options

hello tachs, since you appear to use a very outdated and unsupported version of firefox, please start by updating it to the latest version - that's firefox 34 at the moment: Update Firefox to the latest release

more options

选择的解决方案

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Make sure that you do not run Firefox in full screen mode (press F11 or Fn + F11 to toggle; Mac: Command+Shift+F).