搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I can't remove Yandex Elements from the Open menu list with right mouse button and Tools menu although I removed Yandex. I think it slows down Firefox.

  • 1 个回答
  • 1 人有此问题
  • 14 次查看
  • 最后回复者为 philipp

more options

I downloaded Freeyoutube downloader from internet and somehow got yandex installed in my computer with toolbars on firefox.Despite I removed Yandex from my computer Yandex elements still stays in open menu when right mouse button clicked and in the Tools menu. I tried to uninstall Firefox, remove yandex registry from windows registry and restart computer, and then reinstall firefox, Yandex elements still hangs there. Firefox is now running very slow compared to the running before Yandex.

I downloaded Freeyoutube downloader from internet and somehow got yandex installed in my computer with toolbars on firefox.Despite I removed Yandex from my computer Yandex elements still stays in open menu when right mouse button clicked and in the Tools menu. I tried to uninstall Firefox, remove yandex registry from windows registry and restart computer, and then reinstall firefox, Yandex elements still hangs there. Firefox is now running very slow compared to the running before Yandex.

所有回复 (1)

more options

hello, please try all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu New Fx Menu > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware