Memory leak when visiting ssa.gov

I believe there is a memory leak (or memory growth) bug in Firefox 133.0 on Windows 10. It's site-specific. I am trying to login to my account at https://www.ssa.gov/, … (kàsi)

I believe there is a memory leak (or memory growth) bug in Firefox 133.0 on Windows 10. It's site-specific. I am trying to login to my account at https://www.ssa.gov/, and it never actually gets to the login prompt. Using the Windows task manager, I can see the RAM usage keeps increasing, until it nears the 12 GB installed RAM capacity, at which time I kill the firefox process. I'd say this is a bug in ssa.gov, except the problem does not occur with the google chrome browser.

To provide further detail, I go to site https://www.ssa.gov/, and click on the "sign in" button. That takes me to the page where you choose the login method (id.me or login.gov) and I choose "id.me". It takes me to the "you are leaving Social Security's website " message, which is still on the ssa.gov website. At that point, firefox memory usage starts to increase, as shown in task manager. The browser never advances to the next page, but main memory usage keeps going up. This goes on for about 30 seconds before I have to kill the firefox process.

Asked by bwffx 1 ọjọ́ tó kọjá

Last reply by PavelkoT 20 àwọn ìṣẹjú ṣẹ́hìn

Facebook attachments

I'm having much difficulty in attaching a article I see to Facebook. Its possible the problem may be I'm not using the right instruction on the Firefox options when I ri… (kàsi)

I'm having much difficulty in attaching a article I see to Facebook. Its possible the problem may be I'm not using the right instruction on the Firefox options when I right click the article I want to attach to Facebook. Some of those options are, Save link as, Copy link, when I right click for options. Can someone explain what is the right option to use? And, how do I proceed once I choose the correct option to make that attachment to a Facebook message I'm replying to? There are times a picture of the article will attach to the Facebook message, but the text that is associated with the attachment will not appear? Can someone please help? Thank you.

Asked by sciencemagic 7 àwọn wákàtí sẹ́hìn

Last reply by jscher2000 - Support Volunteer 1 wákàtí sẹ́hìn

Copy Developer Tools settings to another profile

I have created a new Firefox profile. Now I want to copy my settings of the Developer Tools to this new profile. This should also include the custom device settings for t… (kàsi)

I have created a new Firefox profile. Now I want to copy my settings of the Developer Tools to this new profile. This should also include the custom device settings for the Responsive Design Mode. Is there a file (or files) in the profile-folder that contains these settings, and can I copy this file (or files) to the new profile? I found this link about copying profile files, but it doesn't mention devtools settings.

Asked by Boudewijn 16 àwọn wákàtí sẹ́hìn

Last reply by jscher2000 - Support Volunteer 2 àwọn wákàtí sẹ́hìn

Vetical Tabs

On the latest update to firefox, the browser now has a vetical tab in addition to the horizontal ones. I want to remove the vertical tabs, and ideally for it to never com… (kàsi)

On the latest update to firefox, the browser now has a vetical tab in addition to the horizontal ones. I want to remove the vertical tabs, and ideally for it to never come back. I've searched the settings as well as the support features and can't find a way to turn it off. I am legitimately not going to use firefox at all until this issue is resolved.

Thanks

Asked by xxxtrastuf 4 àwọn wákàtí sẹ́hìn

Last reply by jscher2000 - Support Volunteer 2 àwọn wákàtí sẹ́hìn

Firefox intermittantly 'mutes' audio on Pandora and SiriusXM sites

For a while now Firefox has what I will call muted audio on Pandora and SiriusXM. I say muted because I can still see the song or show continuing to play on the page, but… (kàsi)

For a while now Firefox has what I will call muted audio on Pandora and SiriusXM. I say muted because I can still see the song or show continuing to play on the page, but there is no sound. On Pandora I can pause and then play the song and it will start again. On Sirius, sometimes pausing will work but many times I have to reload the page. It can happen after 30 seconds or 10 minutes, there is no consistency.

This does not happen with other browsers.

Any advice on how to solve this issue?

Running Windows 11 Lenovo laptop Firefox V132.02

Asked by justin.spitzer 1 ọ̀sẹ̀ tó kọjá

Last reply by Kiki 2 àwọn wákàtí sẹ́hìn

Firefox desktop brower on Mac not loading videos

Firefox won't load videos that other browsers will. Typically, when I load a page, there's a big blank spot where the embedded video should be -- where the video shows up… (kàsi)

Firefox won't load videos that other browsers will. Typically, when I load a page, there's a big blank spot where the embedded video should be -- where the video shows up on Chrome or Safari. I've tried clear the cashes and reloading Firefox, but the problem persists. For many reasons, I'd prefer to use Firefox, but if I can't fix this, I'll stop using it at all. Can anybody suggest ways to fix this?

Asked by zczd59sxx6 1 ọ̀sẹ̀ tó kọjá

Last reply by Kiki 2 àwọn wákàtí sẹ́hìn

Odd icons show up on desktop

About once a week or more, a very small FF icon will appear on my desktop after startup. It will have a string of letters under it, like this one: hqWyUevN . I have neve… (kàsi)

About once a week or more, a very small FF icon will appear on my desktop after startup. It will have a string of letters under it, like this one: hqWyUevN . I have never clicked on these things and always pitch them into the trash bin. But I do wonder what it is, what it means, and if it's a security issue of some sort.

Please speak slowly and use simple words. I'm not all that tech savvy.

Thanks!

Asked by Maggie White 4 àwọn wákàtí sẹ́hìn

Last reply by bwffx 2 àwọn wákàtí sẹ́hìn

Swiss bank UBS.COM refuses firfefox connection

My connection to the Swiss bank UBS.COM is refused for connection to my account. UBS says it is a Firefox problem, because it accepts a Chrome connection! … (kàsi)

My connection to the Swiss bank UBS.COM is refused for connection to my account. UBS says it is a Firefox problem, because it accepts a Chrome connection!

Asked by Mike Gerard 23 àwọn wákàtí sẹ́hìn

Last reply by jonzn4SUSE 4 àwọn wákàtí sẹ́hìn

Malware on my Firefox

Dear folks , Every time I click on Firefox for web search , Fragilepottery.com comes up , I simply cannot find a way to delete Fragilepottery , should I uninstall Firefox… (kàsi)

Dear folks , Every time I click on Firefox for web search , Fragilepottery.com comes up , I simply cannot find a way to delete Fragilepottery , should I uninstall Firefox and install Firefox again ?

Asked by peterbiziou1 16 àwọn wákàtí sẹ́hìn

Last reply by jonzn4SUSE 4 àwọn wákàtí sẹ́hìn

Logins not working in firefox, on new macbook 15.1.1

I have ugpraded to a new macbook (from an intel macbook, this is my first apple silicon macbook - M4 Max). I am having trouble logging in to many of my accounts only when… (kàsi)

I have ugpraded to a new macbook (from an intel macbook, this is my first apple silicon macbook - M4 Max). I am having trouble logging in to many of my accounts only when using firefox on my new macbook - eg. soundtoys, spotify - the only way I can get the logins to work is if I run an incognito window to log in. Is there a fix for this? Best, Joe

Asked by apeshake 16 àwọn wákàtí sẹ́hìn

Last reply by cor-el 5 àwọn wákàtí sẹ́hìn

Firefox 133 update moved tab location, again.

I prefer the tabs be below the bookmark bar, and successfully modified the CSS file to do this some time back. Now update 133 has once again pushed them up below the menu… (kàsi)

I prefer the tabs be below the bookmark bar, and successfully modified the CSS file to do this some time back. Now update 133 has once again pushed them up below the menu bar. What do I have to do to get them back where I want them this time? And why can't you just leave the tab location preference alone when doing updates?

Asked by PIckAnotherID 17 àwọn wákàtí sẹ́hìn

Last reply by cor-el 5 àwọn wákàtí sẹ́hìn

Recieving 403 errors in firefox but nowhere else

I often receive a 403 error when using Firefox Every time, before this happens, I get the unsafe website warning and then the 403 error when I continue anyway I am usi… (kàsi)

I often receive a 403 error when using Firefox Every time, before this happens, I get the unsafe website warning and then the 403 error when I continue anyway


I am using the latest version at the time of writing These errors only occur on my desktop PC I have tried to replicate this issue on both my phone (Android) and another laptop(Windows 11) but all the websites work normally on there.

I have tried the following, none of which have any effect:

  • Clearing cookies
  • using Troubleshoot mode
  • Restarting
  • Changing Useragent
  • Using "Forget about this site"

The following do fix the issue

  • Using a VPN
  • Using Google Chrome
  • Running Firefox in another profile

Going through the privacy and security tab and reseting all the settings sometimes works but only temporarily

The following are a few websites where the issue occurs

  1. https://kdice.com/
  2. https://latinitium.com/
  3. https://theysaidso.com/
  4. https://opensource.org/
  5. httpe://obsidian.rocks/

Asked by Thomas Harris 1 ọjọ́ tó kọjá

Last reply by PavelkoT 7 àwọn wákàtí sẹ́hìn

Firefox refuses to work for certain websites; what to do?

I keep experiencing this problem with different websites: Safari works, Firefox doesn't. Sample: I turned out the enhanced tracking protection, Privacy is set to Stand… (kàsi)

I keep experiencing this problem with different websites: Safari works, Firefox doesn't.

Sample: I turned out the enhanced tracking protection, Privacy is set to Standard for

https://search.ccb.state.or.us/search/default.aspx

I entered valid license numbers (230880, 239798). Firefox displays NOTHING, no error message. Safari displays the relevant info.

Why is this and what should I do if I want to continue using Firefox? Thanks.

Asked by Sue 1 ọ̀sẹ̀ tó kọjá

Last reply by PavelkoT 8 àwọn wákàtí sẹ́hìn

Accessing Documents through Google Drive using Firefox

When open Google Drive using Firefox, I cannot click on any documents. I can open folders but the documents in these folders I cannot open. I can open Google Docs and the… (kàsi)

When open Google Drive using Firefox, I cannot click on any documents. I can open folders but the documents in these folders I cannot open. I can open Google Docs and then access documents but all documents through Google Drive including in the Shared Folder are greyed out and when I click on any of these I get the pop up "This file cannot be opened because you're offline." I can access Google Drive and its documents using Chrome. I would prefer to use Firefox.

I have updated Firefox, cleared the history, and emptied cache and cookies. I also logged out of and then back into my gmail account.

The image shows what the drive looks like when opened in Firefox.

Asked by bloodrose_13 18 àwọn wákàtí sẹ́hìn

Last reply by Otir 8 àwọn wákàtí sẹ́hìn