Firefox crashes - safe mode not helping.
crash ID: bp-6307754f-815f-4b86-81bd-66ccd2140213
Firefox crashes when more tabs are open.
Crash report:
Signature moz_abort | arena_run_split | arena_run_alloc | arena_malloc | je_malloc | mozilla::gfx::AlphaBoxBlur::Blur(unsigned char*) More Reports Search UUID 6307754f-815f-4b86-81bd-66ccd2140213 Date Processed 2014-02-13 21:19:56.714656 Uptime 64 Last Crash 899 seconds before submission Install Age 4749998 since version was first installed. Install Time 2013-12-20 21:53:23 Product Firefox Version 26.0 Build ID 20131205075310 Release Channel release OS Windows NT OS Version 5.1.2600 Service Pack 3 Build Architecture x86 Build Architecture Info GenuineIntel family 6 model 15 stepping 13 | 2 Crash Reason EXCEPTION_BREAKPOINT Crash Address 0x10001068 User Comments App Notes
AdapterVendorID: 0x8086, AdapterDeviceID: 0x2772, AdapterSubsysID: 00000000, AdapterDriverVersion: 6.14.10.4885
Processor Notes sp-processor06_phx1_mozilla_com.14259:2012; HybridCrashProcessor; WARNING: raw_crash missing Add-ons EMCheckCompatibility
True
Winsock LSP
MSAFD Tcpip [TCP/IP] : 2 : 1 :
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
RSVP UDP Service Provider : 6 : 2 : %SystemRoot%\system32\rsvpsp.dll
RSVP TCP Service Provider : 6 : 1 : %SystemRoot%\system32\rsvpsp.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{1AA15F7A-6E36-4642-ACB5-82580D2A10F9}] SEQPACKET 6 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{1AA15F7A-6E36-4642-ACB5-82580D2A10F9}] DATAGRAM 6 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{4A144B89-259F-4EF0-AF0A-BAC4B0D64A79}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{4A144B89-259F-4EF0-AF0A-BAC4B0D64A79}] DATAGRAM 3 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{F5DAC6A5-9393-45B2-8EEE-14216CC448FA}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{F5DAC6A5-9393-45B2-8EEE-14216CC448FA}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{4B8788BA-5BE3-4195-960B-66B6B7A92F98}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{4B8788BA-5BE3-4195-960B-66B6B7A92F98}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{D1449436-9CDE-4670-9435-EA70D85091CF}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{D1449436-9CDE-4670-9435-EA70D85091CF}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{9FDF82CF-92BC-4A3B-948A-D1C9A9563908}] SEQPACKET 4 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{9FDF82CF-92BC-4A3B-948A-D1C9A9563908}] DATAGRAM 4 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{3C95939F-049E-4D89-9B62-49C8DC97C6AA}] SEQPACKET 5 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{3C95939F-049E-4D89-9B62-49C8DC97C6AA}] DATAGRAM 5 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
Adapter Vendor ID
0x8086
Adapter Device ID
0x2772
Total Virtual Memory
2147352576
Available Virtual Memory
1852551168
System Memory Use Percentage
92
Available Page File
5427200
Available Physical Memory
80670720
Bugzilla - Report this bug in Firefox Core Plugins Toolkit Related Bugs
Crashing Thread Frame Module Signature Source 0 mozglue.dll moz_abort memory/build/jemalloc_config.c 1 mozglue.dll arena_run_split memory/mozjemalloc/jemalloc.c 2 mozglue.dll arena_run_alloc memory/mozjemalloc/jemalloc.c 3 mozglue.dll arena_malloc memory/mozjemalloc/jemalloc.c 4 mozglue.dll je_malloc memory/mozjemalloc/jemalloc.c 5 gkmedias.dll mozilla::gfx::AlphaBoxBlur::Blur(unsigned char *) gfx/2d/Blur.cpp 6 xul.dll gfxAlphaBoxBlur::Paint(gfxContext *,gfxPoint const &) gfx/thebes/gfxBlur.cpp 7 xul.dll nsContextBoxBlur::DoPaint() layout/base/nsCSSRendering.cpp 8 xul.dll nsCSSRendering::PaintBoxShadowInner(nsPresContext *,nsRenderingContext &,nsIFrame *,nsRect const &,nsRect const &) layout/base/nsCSSRendering.cpp 9 xul.dll nsDisplayBoxShadowInner::Paint(nsDisplayListBuilder *,nsRenderingContext *) layout/base/nsDisplayList.cpp 10 xul.dll mozilla::FrameLayerBuilder::PaintItems(nsTArray<mozilla::FrameLayerBuilder::ClippedDisplayItem> &,nsIntRect const &,gfxContext *,nsRenderingContext *,nsDisplayListBuilder *,nsPresContext *,nsIntPoint const &,float,float,int) layout/base/FrameLayerBuilder.cpp 11 xul.dll mozilla::FrameLayerBuilder::DrawThebesLayer(mozilla::layers::ThebesLayer *,gfxContext *,nsIntRegion const &,mozilla::layers::DrawRegionClip,nsIntRegion const &,void *) layout/base/FrameLayerBuilder.cpp 12 xul.dll mozilla::layers::BasicThebesLayer::PaintBuffer(gfxContext *,nsIntRegion const &,nsIntRegion const &,nsIntRegion const &,bool,mozilla::layers::DrawRegionClip,void (*)(mozilla::layers::ThebesLayer *,gfxContext *,nsIntRegion const &,mozilla::layers::DrawRegionClip,nsIntRegion const &,void *),void *) gfx/layers/basic/BasicThebesLayer.h 13 xul.dll mozilla::layers::BasicThebesLayer::PaintThebes(gfxContext *,mozilla::layers::Layer *,void (*)(mozilla::layers::ThebesLayer *,gfxContext *,nsIntRegion const &,mozilla::layers::DrawRegionClip,nsIntRegion const &,void *),void *,mozilla::layers::ReadbackProcessor *) gfx/layers/basic/BasicThebesLayer.cpp 14 xul.dll mozilla::layers::BasicLayerManager::PaintSelfOrChildren(mozilla::layers::PaintLayerContext &,gfxContext *) gfx/layers/basic/BasicLayerManager.cpp 15 xul.dll mozilla::layers::BasicLayerManager::PaintLayer(gfxContext *,mozilla::layers::Layer *,void (*)(mozilla::layers::ThebesLayer *,gfxContext *,nsIntRegion const &,mozilla::layers::DrawRegionClip,nsIntRegion const &,void *),void *,mozilla::layers::ReadbackProcessor *) gfx/layers/basic/BasicLayerManager.cpp 16 xul.dll mozilla::layers::BasicLayerManager::PaintSelfOrChildren(mozilla::layers::PaintLayerContext &,gfxContext *) gfx/layers/basic/BasicLayerManager.cpp 17 xul.dll mozilla::layers::BasicLayerManager::PaintLayer(gfxContext *,mozilla::layers::Layer *,void (*)(mozilla::layers::ThebesLayer *,gfxContext *,nsIntRegion const &,mozilla::layers::DrawRegionClip,nsIntRegion const &,void *),void *,mozilla::layers::ReadbackProcessor *)
All Replies (1)
I think Firefox may have run into an out-of-memory area. The report says system memory was 92% full. I'm not sure whether that reflects debris from a previous crash, or whether it is due to other causes, but you might need to restart Windows to clear memory and get a fresh start.
How many tabs do you think you have open? Are any of them using plugins, such as Flash?