FF19 - Gmail does not open.
When i try to log into my Gmail account and hit "log in" the page is trying to redirect me through Google servers, but stops. I can see screen saying
"The page isn't redirecting properly
Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
This problem can sometimes be caused by disabling or refusing to accept cookies."
what should i do to make it work properly?
Ọ̀nà àbáyọ tí a yàn
This can be caused by corrupted cookies or cookies that aren't send or otherwise blocked.
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
All Replies (3)
Do the steps at Websites look wrong or appear differently than they should help?
Ọ̀nà àbáyọ Tí a Yàn
This can be caused by corrupted cookies or cookies that aren't send or otherwise blocked.
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
Clearing both cache and cookies was helpful. Thanks for help :)