Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Unable to send mail using an alternate Identity in Thunderbird.

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 4 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ support_moz

more options

This started the 16th of May after Timewarner/Spectrum was down for an hour or so.

If I use an alternate identity I get the following error in Thunderbird.

An error occurred while sending mail. The mail server responded: 5.1.0 <[email protected]> sender rejected AUP#O-1030. Please verify that your email address is correct in your account settings and try again.

If I write a message with the default identity and select "Customize From Address..." I can send mail.

Sendmail also had the same issue in linux & I used telnet to debug and fix the issue. Here's a couple telnet sessions.

This started the 16th of May after Timewarner/Spectrum was down for an hour or so. If I use an alternate identity I get the following error in Thunderbird. An error occurred while sending mail. The mail server responded: 5.1.0 <[email protected]> sender rejected AUP#O-1030. Please verify that your email address is correct in your account settings and try again. If I write a message with the default identity and select "Customize From Address..." I can send mail. Sendmail also had the same issue in linux & I used telnet to debug and fix the issue. Here's a couple telnet sessions.

Ti ṣàtúnṣe nípa support_moz

All Replies (1)

more options

--- error ---

telnet mail.twc.com 587 220 Welcome to Road Runner. WARNING: *** FOR AUTHORIZED USE ONLY! *** ehlo mail.twc.com 250-dnvrco-cmomta02 hello [0.0.0.0], pleased to meet you 250-HELP 250-AUTH LOGIN PLAIN 250-SIZE 30000000 250-ENHANCEDSTATUSCODES 250-8BITMIME 250-STARTTLS 250 OK auth login 334 UserName UserName 334 Password Password 235 2.7.0 ... authentication succeeded mail from:[email protected] 550 5.1.0 <[email protected]> sender rejected AUP#O-1030 Connection closed by foreign host

--- working ---

telnet mail.twc.com 587 220 Welcome to Road Runner. WARNING: *** FOR AUTHORIZED USE ONLY! *** ehlo mail.twc.com 250-dnvrco-cmomta03 hello [0.0.0.0], pleased to meet you 250-HELP 250-AUTH LOGIN PLAIN 250-SIZE 30000000 250-ENHANCEDSTATUSCODES 250-8BITMIME 250-STARTTLS 250 OK auth login 334 UserName [email protected] <- must be the same 334 Password Password 235 2.7.0 ... authentication succeeded mail from:[email protected] <- must be the same 250 2.1.0 <[email protected]> sender ok rcpt to:[email protected] 250 2.1.5 <[email protected]> recipient ok data 354 OK From:[email protected] To:[email protected] Subject:test

test

. 250 2.0.0 0000000000000000000000 mail accepted for delivery Connection closed by foreign host

Ti ṣàtúnṣe nípa support_moz