Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Suddenly since yesterday I can't save to Sent box, can't delete messages, in any of my 5 accounts; have tried reinstalling

  • 3 àwọn èsì
  • 1 ní ìṣòro yìí
  • 2 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ christ1

JEHoover
JEHoover
more options

When I send message, it can't save to Sent box. I can't delete unwanted messages. All my 5 mail accounts behave the same. This started two days ago suddenly, perhaps after an upgrade; however, reinstaling makes no diffrence. I am on Windows 8.1

When I send message, it can't save to Sent box. I can't delete unwanted messages. All my 5 mail accounts behave the same. This started two days ago suddenly, perhaps after an upgrade; however, reinstaling makes no diffrence. I am on Windows 8.1

All Replies (3)

christ1
christ1
  • Top 25 Contributor
more options

Try to rebuild the index file of the troubled folder(s). Right-click the folder - Properties - Repair Folder

JEHoover
JEHoover Ìbéèrè olóhun
more options

Thank you for your reply, but I don't know where to find "Properties". I looked on the icon for Thunderbird where there is a Properties but I don't find "Repair Folder". When I have the folder names under "Tools", nothing happens with a right click.

christ1
christ1
  • Top 25 Contributor
more options

Right-click the folder in the folder pane on the left of the main Thunderbird window.