Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

No sound with flash videos in firefox version 34*

  • 2 àwọn èsì
  • 3 ní àwọn ìṣòro yìí
  • 11 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ bjamesj

bjamesj
bjamesj
more options

I've had a weird problem with the sound on videos going out sporadically and becoming staticly when playing vine and youtube videos. often youtube videos will display static and an error message. Also when the sound goes out it wont even play in the sound test in windows. This problem occurred after I updated to version 34. I reinstalled my sound drivers but that didn't work. I reinstalled flash player and that didn't work. I uninstalled all other plugins and that didn't work. I finally reinstalled the prior version of firefox ver 33 and that seems to have fixed it. I know degrading versions is a security risk so I hope that this issue will be resolved in the next update.

I've had a weird problem with the sound on videos going out sporadically and becoming staticly when playing vine and youtube videos. often youtube videos will display static and an error message. Also when the sound goes out it wont even play in the sound test in windows. This problem occurred after I updated to version 34. I reinstalled my sound drivers but that didn't work. I reinstalled flash player and that didn't work. I uninstalled all other plugins and that didn't work. I finally reinstalled the prior version of firefox ver 33 and that seems to have fixed it. I know degrading versions is a security risk so I hope that this issue will be resolved in the next update.

All Replies (2)

Sourjobraato Banerjee
Sourjobraato Banerjee
more options

Crashes or other problems with certain multimedia content in Firefox (such as Youtube videos and Flash animations or games) can often be resolved by performing the steps in these Knowledge Base articles:

On Windows Vista and above, you can disable Flash protected mode by following the instructions on these pages:

(See this Adobe blog post for technical details about Flash protected mode.)


For recent updates for Adobe Shockwave Flash, please update your version to 14. Please refer to the security updates and Adobe Security Bulletin for more information.

Please tell us if this helped!

bjamesj
bjamesj Ìbéèrè olóhun
more options

Sourjobraato Banerjee said

Crashes or other problems with certain multimedia content in Firefox (such as Youtube videos and Flash animations or games) can often be resolved by performing the steps in these Knowledge Base articles: On Windows Vista and above, you can disable Flash protected mode by following the instructions on these pages: (See this Adobe blog post for technical details about Flash protected mode.) For recent updates for Adobe Shockwave Flash, please update your version to 14. Please refer to the security updates and Adobe Security Bulletin for more information. Please tell us if this helped!

nah. Those steps didn't help me fix the issue. downgrading Firefox to 33.1.1 did however.