Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Vista crashed, did factory reset, downloaded and installed Thunderbird, can I get messages and contacts from windows backup

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 10 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ christ1

westjim
westjim
more options

Did a factory reset of Windows Vista. Had Thunderbird before, downloaded and installed after reset. I have a windows backup on external drive that was made about a week before the crash. Would the old contacts and messages be on this windows backup? If so, how to retrieve?

Did a factory reset of Windows Vista. Had Thunderbird before, downloaded and installed after reset. I have a windows backup on external drive that was made about a week before the crash. Would the old contacts and messages be on this windows backup? If so, how to retrieve?

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

What you need is your Thunderbird profile folder. Check whether that's in your backup. http://kb.mozillazine.org/Profile_folder_-_Thunderbird