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Adobe Flash Player keeps crashing? help please?

  • 2 iimpendulo
  • 15 inale ngxaki
  • 4 views
  • Impendulo yokugqibela ngu cor-el

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Here are last 5 Crash ID's bp-928b2164-2adf-43c9-8c0c-fc9d92131028 28/10/2013 11:37 bp-daf79528-be0a-4de9-9498-d426b2131027 27/10/2013 22:48 e213a1ba-d85d-4253-9321-b9a08d959c73 27/10/2013 22:38 3b6a5e13-d120-428f-a74f-10b667280b68 27/10/2013 21:56 bd6f069f-2b4b-45c4-880e-65e04468c441 27/10/2013 21:24

Here are last 5 Crash ID's bp-928b2164-2adf-43c9-8c0c-fc9d92131028 28/10/2013 11:37 bp-daf79528-be0a-4de9-9498-d426b2131027 27/10/2013 22:48 e213a1ba-d85d-4253-9321-b9a08d959c73 27/10/2013 22:38 3b6a5e13-d120-428f-a74f-10b667280b68 27/10/2013 21:56 bd6f069f-2b4b-45c4-880e-65e04468c441 27/10/2013 21:24

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Recent crashes of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox are most probably caused by a recent Flash update and/or a malfunctioning browser plugin such as Real Player.

In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles:

Other, more technical information about these issues can be found under these Links:


Please tell us if this helped!

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You can check for problems with current Flash plugin versions and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
  • disable hardware acceleration in the Flash plugin