Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Frequent Crashing of Firefox

  • 3 iimpendulo
  • 6 inale ngxaki
  • 3 views
  • Impendulo yokugqibela ngu WarnerP42

more options

I am having a problem where Firefox crashes numerous times in a day - below are the reports so far today. It likely will crash additional times today. My software is up-to-date as I keep everything updated regularly. There are certain websites (such as news sites, e.g. www.metrowestdailynews.com and boston.cbslocal.com) that seem to make it crash more often, but this pattern is becoming more widespread.

bp-a18ec402-eb0e-4c16-8d8b-b00302130228 2/28/2013 3:10 PM bp-78e4372d-0aa0-4370-aade-e076a2130228 2/28/2013 3:03 PM bp-be91bc1f-3d84-4f73-8240-0be4d2130228 2/28/2013 2:50 PM bp-bac2a8c3-fc28-41e0-94ef-79c9d2130228 2/28/2013 2:22 PM bp-8a4cd539-2e8e-48ab-b231-74ccc2130228 2/28/2013 11:08 AM

Any help you could provide would be appreciated. Thanks!

I am having a problem where Firefox crashes numerous times in a day - below are the reports so far today. It likely will crash additional times today. My software is up-to-date as I keep everything updated regularly. There are certain websites (such as news sites, e.g. www.metrowestdailynews.com and boston.cbslocal.com) that seem to make it crash more often, but this pattern is becoming more widespread. bp-a18ec402-eb0e-4c16-8d8b-b00302130228 2/28/2013 3:10 PM bp-78e4372d-0aa0-4370-aade-e076a2130228 2/28/2013 3:03 PM bp-be91bc1f-3d84-4f73-8240-0be4d2130228 2/28/2013 2:50 PM bp-bac2a8c3-fc28-41e0-94ef-79c9d2130228 2/28/2013 2:22 PM bp-8a4cd539-2e8e-48ab-b231-74ccc2130228 2/28/2013 11:08 AM Any help you could provide would be appreciated. Thanks!

All Replies (3)

more options

These crashes are related to McAfee software. Try updating it. If you can't do that it's best to uninstall it. It looks like you already have Avast installed (you generally only need one virus scanner).

more options

that's caused by mcafee family protection software that is running on your system in particular - there should be an update to the program available since half a year which addresses this problem - please contact mcafee's support if you didn't obtain the fix via an automatic update.

more options

By McAfee Software I take it you are referring to SafeEyes (which was acquired by McAfee sometime recently)? They do have one update which I have yet to allow to run as it has a bug in it that they had yet to fix as of the last I checked. (Running the update prevented some updated systems from reconnecting to the Internet! Some bug, eh?) I will check with them again to see if they have addressed this issue.

Ilungisiwe ngu WarnerP42