Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot use Microsoft Hotmail with Firefox 3.6.24 and Windows 7. I click on an email but nothing happens. I did not have this problem with Windows Vista. Any solutions would be greatly appreciated.

  • 4 iimpendulo
  • 2 inale ngxaki
  • 5 views
  • Impendulo yokugqibela ngu stevegee8

more options

The Windows 7 is on a new Dell Inspiron desktop. The Windows Vista is on a Dell Studio laptop that I have had for a while. The Hotmail also works fine on the new computer when I use IE9.

The Windows 7 is on a new Dell Inspiron desktop. The Windows Vista is on a Dell Studio laptop that I have had for a while. The Hotmail also works fine on the new computer when I use IE9.

Isisombulu esikhethiweyo

Upgrade your browser to Firefox 8 and check

Funda le mpendulo kwimeko leyo 👍 0

All Replies (4)

more options

Isisombululo esiKhethiweyo

Upgrade your browser to Firefox 8 and check

more options

Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

  1. Shockwave Flash 10.2 r152
  2. Java Plug-in 1.6.0_11 for Netscape Navigator (DLL Helper)

Update the Flash plugin to the latest version.

Update the Java plugin to the latest version.

more options

I upgraded my Firefox and the problem has been solved.

Thanks for your help!

more options

I upgraded my Firefox and the problem has been solved.

Thanks for your help!