Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why can't I clear recent history in FF 4.0

  • 3 iimpendulo
  • 11 inale ngxaki
  • 10 views
  • Impendulo yokugqibela ngu cor-el

more options

Since downloading FF 4.0 I have been unable to clear recent history. The dialog box opens, I select time frame and click "OK". The box "hangs". After a period of time I click the "X" / Close button and FF closes et. al. Doesn't matter the time frame selected. I even tried it in "Safe Mode"...no difference.

OS = WinXP Pro SP3

Since downloading FF 4.0 I have been unable to clear recent history. The dialog box opens, I select time frame and click "OK". The box "hangs". After a period of time I click the "X" / Close button and FF closes et. al. Doesn't matter the time frame selected. I even tried it in "Safe Mode"...no difference. OS = WinXP Pro SP3

All Replies (3)

more options

You can try to select only one item at the time via Details to see if one in particular is causing that problem.


more options

DUH! Why didn't I think of that.

Okay. "Cookies" is the problem.

Any ideas anybody?

more options

It is possible that the file cookies.sqlite that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete cookies.sqlite-journal and cookies.txt, if they exist, in the Profile Folder in case the file cookies.sqlite got corrupted.

  • Help > Troubleshooting Information > Profile Directory: Open Containing Folder