Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Frequent problems with IMAP (server disconnection)

marcelo_javier_ruiz
marcelo_javier_ruiz
more options

Hi everyone, I have Thunderbird 78.7.1 running in Ubuntu 20.04.2 in multiple computers. In all of them, I have problems with multiple IMAPs accounts (gmail, hotmail, yahoo, business). Thunderbird disconnects from the IMAP server all the time. Just to be clear: Thunderbird connects and retrieves emails, but when I change to a different folder a couple of times, the disconnection happens. This is also the case when moving e-mails from one folder to another. Also, sometimes Thunderbird displays the subfolders that I have in my Inbox and sometimes it doesn't (even though I am subscribed to the folders). My connection is extremely fast (1.2 Gbps) and it is rock solid, so there are no connection problems on my end. Why am I having so many problems with IMAP? The only solution is to restart Thunderbird, but I would like to know if the is a permanent solution to this problem. It's really annoying working like this. Thank you!

Hi everyone, I have Thunderbird 78.7.1 running in Ubuntu 20.04.2 in multiple computers. In all of them, I have problems with multiple IMAPs accounts (gmail, hotmail, yahoo, business). Thunderbird disconnects from the IMAP server all the time. Just to be clear: Thunderbird connects and retrieves emails, but when I change to a different folder a couple of times, the disconnection happens. This is also the case when moving e-mails from one folder to another. Also, sometimes Thunderbird displays the subfolders that I have in my Inbox and sometimes it doesn't (even though I am subscribed to the folders). My connection is extremely fast (1.2 Gbps) and it is rock solid, so there are no connection problems on my end. Why am I having so many problems with IMAP? The only solution is to restart Thunderbird, but I would like to know if the is a permanent solution to this problem. It's really annoying working like this. Thank you!

All Replies (2)

marcelo_javier_ruiz
marcelo_javier_ruiz Umnini wombuzo
more options

Well, to make things worse, Thunderbird synchronized the empty folders with my e-mail accounts and deleted all the information that I had in the Archives folders. Everything is lost. Unbelievable.

marcelo_javier_ruiz
marcelo_javier_ruiz Umnini wombuzo
more options

I've watched a presentation of Thunderbird's developers recorded in YouTube. Interesting they are thinking of talking of updating the user interface of a program with so many bugs. Wouldn't it be better to focus on solving important bugs that make people not want to use the program anymore? Have a look at the following discussion: Some experiences with Thunderbird I am not the first one burnt with Thunderbird, and as much as I would love to keep using and recommending it, after my experience today I can't honestly tell anyone else to use it. I am lucky my email provider can restore my mailbox up to 7 days back and that I noticed the vanished e-malis within that time frame...