Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Just did the latest update and now browser console auto opens, have done a safe restart, how to stop this?

more options

I did the restart after the latest update and now whenever I open firefox the browser control auto opens. I did a safe restart and this screenshot was what happened (see shot) Help!

I did the restart after the latest update and now whenever I open firefox the browser control auto opens. I did a safe restart and this screenshot was what happened (see shot) Help!
Iqhotyoshelwe imifanekiso ekwisikrini

Isisombulu esikhethiweyo

This reply is obsolete based on your last response.

Hi daneandnori, does this occur only when you use a desktop shortcut to first launch Firefox, or every time you launch a new window (after closing the console, but not the main window)?

If it's every time you launch a new window:

Your home page setting might have become corrupted in some way. Could you check it?

  • Windows: "3-bar" menu button (or Tools menu) > Options
  • Mac: "3-bar" menu button (or Firefox menu) > Preferences
  • Linux: "3-bar" menu button (or Edit menu) > Preferences
  • Any system: type or paste about:preferences into the address bar and press Enter/Return to load it

In the first section, the home page box will contain one or more URLs separated by vertical bar ("|") characters. Anything strange here?

More info: How to set the home page.

Funda le mpendulo kwimeko leyo 👍 0

All Replies (4)

more options

Hi, great way to start a new version.

Please go to 3 Bar Menu then Add-ons --> at page top Click the Gear Icon and try to up date all add-ons if successful restart browser as it may be the Newtab or Theme/Font that is not working properly. Also try to disable them and restart Firefox to check.

If not : Please try this 7min fix : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 58.0.2 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

more options

daneandnori said

I did the restart after the latest update and now whenever I open firefox the browser control auto opens.

Browser Console Ctrl + Shift + J

The keyboard shortcut for Browser console. https://support.mozilla.org/en-US/kb/keyboard-shortcuts-perform-firefox-tasks-quickly


Pk the current Release is Fx 59.0 as of today and doing a uninstall and reinstall is not the magic fix all you think it is.

Ilungisiwe ngu James

more options

Thanks to Pkshadow. I did the update addons and even though nothing updated it worked. I'm keeping a copy of your advice since the next thing I was about to do was a clean reinstall.

more options

Isisombululo esiKhethiweyo

This reply is obsolete based on your last response.

Hi daneandnori, does this occur only when you use a desktop shortcut to first launch Firefox, or every time you launch a new window (after closing the console, but not the main window)?

If it's every time you launch a new window:

Your home page setting might have become corrupted in some way. Could you check it?

  • Windows: "3-bar" menu button (or Tools menu) > Options
  • Mac: "3-bar" menu button (or Firefox menu) > Preferences
  • Linux: "3-bar" menu button (or Edit menu) > Preferences
  • Any system: type or paste about:preferences into the address bar and press Enter/Return to load it

In the first section, the home page box will contain one or more URLs separated by vertical bar ("|") characters. Anything strange here?

More info: How to set the home page.

Ilungisiwe ngu jscher2000 - Support Volunteer