Cannot log on to the url http://www.icai.org/ Getting the error message "Oops! This link appears to be broken."
Cannot log on to the url http://www.icai.org/ Getting the error message "Oops! This link appears to be broken."
I am not facing any issues while logging on to the site using IE
All Replies (2)
I don't have problems on my browser. Make sure you update to version 10.0.2 on the website so support can be more relevant to you. What's are the following extensions installed on your browser:
- Office Plugin for Netscape Navigator
- DRM Netscape Network Object
- DRM Store Netscape Plugin
- Npdsplay dll
If you think you have malicious software on your computer or you don't recognize the extensions, first delete the extensions, then run a Microsoft Security Scan by downloading it here http://www.microsoft.com/security/scanner/en-us/default.aspx Anyway, don't worry about possible viruses, just make sure that Firefox is up to date. If this has solved your problem, please mark it as solved.
Those are the Windows Media Player plugins and a plugin to handle Office files, so you can eave those.
- DRM Netscape Network Object
- DRM Store Netscape Plugin
- Npdsplay dll
Reload web page(s) and bypass the cache.
- Press and hold Shift and left-click the Reload button.
- Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- Press "Cmd + Shift + R" (MAC)
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"