Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Tëj nañu waxtaan wii ba denc ko. Yónneel yeneen laaj soo soxlaa ndimbal.

Whay do I have this problem with FIREFOX ONLY, Not Chrome, Not Edge, Not any other browser?

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 11 views
  • i mujjee tontu mooy McCoy

more options

Recently, I downloaded & installed FIREFOX 62. Ever I have started using it, I have a problem which i do NOT encounter with ANY OTHER browser.

FIREFOX turns some on setting of my TWITTER & does NOT allow me to change them as per the attached screen shot. My Safety settings: - Hide sensitive content - Remove blocked and muted accounts Are clicked (pre-selected) & dimmed, I can not uncheck them, while I open CHROME & find them free to check or uncheck.

As a result of this problem, I can NOT see any video posted in Twitter using FIREFOX.

Yesterday, I posted this same problem here & got a reply asking me to clear the Cache, I did that & the problem disappeared, BUT it APPEARED AGAIN & now can NOT solve it at all, no matter what Cache I clear or anything else. I uninstalled FIREFOX & re INSTALLED it again , BUT THE PROBLEM remains unsolved.

Does anybody have any recommendations? Previously, I used earlier versions of FIREFOX and NEVER had this problem.

WHAT DOES FIREFOX PRE_SELECT MY TWITTER SAFETY SETTING & PREVENT ME FROM CHANGING THEM.

I attach 2 screenshots, one showing the settings (Pre-Selected) by FIREFOX that can NOT be changed & the second showing how videos appear in TWITTER using FIREFOX 62. I CAN NOT SEE ANY

Thank you & hope I can get some help

Recently, I downloaded & installed FIREFOX 62. Ever I have started using it, I have a problem which i do NOT encounter with ANY OTHER browser. FIREFOX turns some on setting of my TWITTER & does NOT allow me to change them as per the attached screen shot. My Safety settings: - Hide sensitive content - Remove blocked and muted accounts Are clicked (pre-selected) & dimmed, I can not uncheck them, while I open CHROME & find them free to check or uncheck. As a result of this problem, I can NOT see any video posted in Twitter using FIREFOX. Yesterday, I posted this same problem here & got a reply asking me to clear the Cache, I did that & the problem disappeared, BUT it APPEARED AGAIN & now can NOT solve it at all, no matter what Cache I clear or anything else. I uninstalled FIREFOX & re INSTALLED it again , BUT THE PROBLEM remains unsolved. Does anybody have any recommendations? Previously, I used earlier versions of FIREFOX and NEVER had this problem. WHAT DOES FIREFOX PRE_SELECT MY TWITTER SAFETY SETTING & PREVENT ME FROM CHANGING THEM. I attach 2 screenshots, one showing the settings (Pre-Selected) by FIREFOX that can NOT be changed & the second showing how videos appear in TWITTER using FIREFOX 62. I CAN NOT SEE ANY Thank you & hope I can get some help
Nataali seetu yiñ ci takkaale

All Replies (1)

more options

Hello SaifBitar,

Would you please continue in your original thread :

https://support.mozilla.org/en-US/questions/1235251