Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

fails to log in

  • 1 tontu
  • 3 am na jafe-jafe bii
  • 17 views
  • i mujjee tontu mooy Tonnes

more options

I have 4 accounts on thunderbird, 3 Hotmail.com (outlook.com) and 1 outlook.office365.com All has been working well for over 2 years, but now get errors relating to only one of the Hotmail accounts. It won't login and download emails (that I can see are present if I log in to Hotmail via webpage). As far as I am concerned, nothing has changed recently. Messages 'Login to server imap-mail.outlook.com failed' and 'Sever [email protected] has disconnected. The server may have gone down or there may be a network problem.' Help. Colin.

I have 4 accounts on thunderbird, 3 Hotmail.com (outlook.com) and 1 outlook.office365.com All has been working well for over 2 years, but now get errors relating to only one of the Hotmail accounts. It won't login and download emails (that I can see are present if I log in to Hotmail via webpage). As far as I am concerned, nothing has changed recently. Messages 'Login to server imap-mail.outlook.com failed' and 'Sever [email protected] has disconnected. The server may have gone down or there may be a network problem.' Help. Colin.

Saafara biñ tànn

Login issues for hotmail.com addresses have been going on for a week. Please see this question for a workaround (create an outlook.com alias and use that for the username.)

This is not a Thunderbird issue. Microsoft probably forgot to update something internally to keep allowing them to log in.

Jàng tontu lii ci fi mu bokk 👍 2

All Replies (1)

more options

Saafara yiñ Tànn

Login issues for hotmail.com addresses have been going on for a week. Please see this question for a workaround (create an outlook.com alias and use that for the username.)

This is not a Thunderbird issue. Microsoft probably forgot to update something internally to keep allowing them to log in.