Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Google search results won't open, only display as blank (GIF)image screen, all other engines open sites appropriately

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy FredMcD

rballen14
rballen14
more options

I am a google search engine user typically. Suddenly it won't open ANY websites. I can type in a search term and the results will appear as usual but when I select a specific site to open nothing will open properly. Without exception the pages open as a blank dark screen without any error message or display code. The tab at top of page displays "url (GIF image, 1 x 1 pixels) no matter what the page should be. This only occurs when trying to select a web site from google results page. Everything opens properly when typed directly into address bar. Any thoughts or suggestions would be appreciated.

Many thanks,

I am a google search engine user typically. Suddenly it won't open ANY websites. I can type in a search term and the results will appear as usual but when I select a specific site to open nothing will open properly. Without exception the pages open as a blank dark screen without any error message or display code. The tab at top of page displays "url (GIF image, 1 x 1 pixels) no matter what the page should be. This only occurs when trying to select a web site from google results page. Everything opens properly when typed directly into address bar. Any thoughts or suggestions would be appreciated. Many thanks,

All Replies (1)

FredMcD
FredMcD
more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.