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Suddenly one or more of my reply emails was not received, nor did I receive theirs.

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  • Trả lời mới nhất được viết bởi JBean

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I have sent and received emails from this person before, and as a matter of fact, we were in the middle of a conversation. I sent a reply and it was not received. Also I was told she sent one to me, and I didn't get that one. No error message on either side. Both of those emails had attachments.

I have sent and received emails from this person before, and as a matter of fact, we were in the middle of a conversation. I sent a reply and it was not received. Also I was told she sent one to me, and I didn't get that one. No error message on either side. Both of those emails had attachments.

Giải pháp được chọn

Both of those emails had attachments.

May be worth checking your anti-virus software for any quarantined items.

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Check your spam folder. If this is a POP account also login to your account via webmail and check the spam folder on the server.

Được chỉnh sửa bởi christ1 vào

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christ1 said

Check your spam folder. If this is a POP account also login to your account via webmail and check the spam folder on the server.
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Thanks, but it wasn't in my spam or my webmail. I had checked both asking for help. I do appreciate your taking the time to give me ideas. Still not solved, though. Thank you so much for trying! I have an IMAP account though, if that makes any difference.

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Giải pháp được chọn

Both of those emails had attachments.

May be worth checking your anti-virus software for any quarantined items.

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Thank you, I will do that. Appreciate your time and effort and help!