Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Firefox crashes soon after Log In to Facebook/immediately upon clicking Home in Facebook. Firefox has become slow recently and hangs a lot. Scrolling is jerky.

  • 1 trả lời
  • 1 gặp vấn đề này
  • 2 lượt xem
  • Trả lời mới nhất được viết bởi guigs

more options

I have a mid 2011, Model 12,2. 27 inch, iMac. 2.7 GHz Intel Core i5. Memory: 4GB 1333 MHz DDR3

Things I've tried: Firefox Help > Firefox crashes - Troubleshoot, prevent and get help fixing crashes, Update Software, Refresh/Update Firefox, Turned off Plugins, Update Plugins, Update OS X, Update graphics Drivers, Turned off Hardware Acceleration, Cleared Cookies and Cache, Tested with Safe Mode/Restart with Add-ons Disabled, Created new Places database, Checked RAM for errors with Rember, Deleted duplicated Session Restore files, Checked and I'm not using PAC, Selected All Items in Clear All History.

Crash Reports/Submitted: bp-ceb28798-0767-4584-b790-d8a642150219 2/19/15 3:57 PM bp-707da00d-ddab-4ccb-8b3d-f010a2150219 2/19/15 3:55 PM bp-bf70c0bb-d794-48d4-8c2d-d8eb92150219 2/19/15 2:39 PM bp-b8c6f1d4-6d0a-4a18-9351-c4f322150219 2/19/15 1:42 PM bp-156d77e8-7aa7-4aab-9cd5-888712150220 2/19/15 10:03 AM bp-1760c010-abd8-457c-84f2-5f08f2150219 2/18/15 7:39 PM bp-9237f9e0-179e-4ff2-af0d-54d1b2150219 2/18/15 7:16 PM bp-f0a6c4b5-dda5-46fc-a564-b3b632150219 2/18/15 6:56 PM bp-1f865b92-e4db-4444-9d01-20cf82150218 2/17/15 10:57 PM bp-d98eacb8-f996-40d4-b2d2-bcc812150217 2/17/15 1:56 PM bp-09776bb1-8d64-4b12-97d9-742cc2150217 2/17/15 1:45 PM

I have a mid 2011, Model 12,2. 27 inch, iMac. 2.7 GHz Intel Core i5. Memory: 4GB 1333 MHz DDR3 Things I've tried: Firefox Help > Firefox crashes - Troubleshoot, prevent and get help fixing crashes, Update Software, Refresh/Update Firefox, Turned off Plugins, Update Plugins, Update OS X, Update graphics Drivers, Turned off Hardware Acceleration, Cleared Cookies and Cache, Tested with Safe Mode/Restart with Add-ons Disabled, Created new Places database, Checked RAM for errors with Rember, Deleted duplicated Session Restore files, Checked and I'm not using PAC, Selected All Items in Clear All History. Crash Reports/Submitted: bp-ceb28798-0767-4584-b790-d8a642150219 2/19/15 3:57 PM bp-707da00d-ddab-4ccb-8b3d-f010a2150219 2/19/15 3:55 PM bp-bf70c0bb-d794-48d4-8c2d-d8eb92150219 2/19/15 2:39 PM bp-b8c6f1d4-6d0a-4a18-9351-c4f322150219 2/19/15 1:42 PM bp-156d77e8-7aa7-4aab-9cd5-888712150220 2/19/15 10:03 AM bp-1760c010-abd8-457c-84f2-5f08f2150219 2/18/15 7:39 PM bp-9237f9e0-179e-4ff2-af0d-54d1b2150219 2/18/15 7:16 PM bp-f0a6c4b5-dda5-46fc-a564-b3b632150219 2/18/15 6:56 PM bp-1f865b92-e4db-4444-9d01-20cf82150218 2/17/15 10:57 PM bp-d98eacb8-f996-40d4-b2d2-bcc812150217 2/17/15 1:56 PM bp-09776bb1-8d64-4b12-97d9-742cc2150217 2/17/15 1:45 PM

Được chỉnh sửa bởi cor-el vào

Tất cả các câu trả lời (1)

more options

There are a few different signatures in these crash reports. It looks like one of them was crashed from a plugin, however you mentioned that disabling hardware acceleration was one of the steps.

There are two places to disable hardware acceleration, in Flash and in Firefox.

For scrolling, it is also possible to turn off smooth scrolling in Preferences > General > Browser