Avatar for Username

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

اس تھریڈ کو آرکائیوکیا گیا تھا۔ اگر آپ کو مدد کی ضرورت ہو تو براہ مہربانی نیا سوال پوچھیں۔

Unable to complete step 2 (drag icon into applications folder) when upgrading Firefox

  • 2 جواب دیں
  • 45 میں یہ مسئلہ ہے
  • 22 دیکھیں
  • آخری جواب بذریعہ the-edmeister

peterseattle
peterseattle
more options

I am trying to upgrade from Firefox 3.6.11 to 3.6.12.

Step 2 of the process says "Drag the Firefox icon into your applications icon.

First problem: I don't have an applications icon. Second problem, being creative I open Finder on my Mac and try to drag the Firefox icon into the applications folder. Won't work. Still shows I have Firefox 3.6.11 So I can't get beyond Step 2.

A second problem is that the download screen with the three steps continually fills the screen. So there is nowhere to show an Applications icon to drag the Firefox icon into. Every time I click on the Step 2 icon, the screen maximizes and covers anything underneath it.

Any suggestions?

I am trying to upgrade from Firefox 3.6.11 to 3.6.12. Step 2 of the process says "Drag the Firefox icon into your applications icon. First problem: I don't have an applications icon. Second problem, being creative I open Finder on my Mac and try to drag the Firefox icon into the applications folder. Won't work. Still shows I have Firefox 3.6.11 So I can't get beyond Step 2. A second problem is that the download screen with the three steps continually fills the screen. So there is nowhere to show an Applications icon to drag the Firefox icon into. Every time I click on the Step 2 icon, the screen maximizes and covers anything underneath it. Any suggestions?

peterseattle کی جانب سے میں ترمیمکی گئ

منتخب شدہ حل

https://support.mozilla.com/en-US/questions/761616

اس جواب کو سیاق و سباق میں پڑھیں 👍 1

تمام جوابات (2)

peterseattle
peterseattle سوال کا مالک
more options

I have solved the problem myself. Unable to see how to mark my post as "solved". This forum badly needs a "Help" page of a FAQ page.

the-edmeister
the-edmeister
  • Moderator
more options

منتخب شدہ حل

https://support.mozilla.com/en-US/questions/761616