تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

Firefox will not display & my VPN won't update.

  • 3 جواب دیں
  • 4 میں یہ مسئلہ ہے
  • 5 دیکھیں
  • آخری جواب بذریعہ AliceWyman

more options

I get a message to update the VPN, go thru the steps but it never updates. I uninstalled the VPN & downloaded Firefox again; did a restart but Firefox will open but does not display anything. Can you please advise on how to fix the Firefox problem? Thank U!

I get a message to update the VPN, go thru the steps but it never updates. I uninstalled the VPN & downloaded Firefox again; did a restart but Firefox will open but does not display anything. Can you please advise on how to fix the Firefox problem? Thank U!

تمام جوابات (3)

more options

I also have this problem....Now I don't have use of vpn for 2 months.

more options

If the problem is about the Mozilla VPN, this is one of our premium products. In order to get premium support from a dedicated agent, please use the following link to submit your question:

more options

ssuazo said

I get a message to update the VPN, go thru the steps but it never updates. I uninstalled the VPN & downloaded Firefox again; did a restart but Firefox will open but does not display anything. Can you please advise on how to fix the Firefox problem? Thank U!

If Firefox starts but does not display any content after uninstalling the Mozilla VPN and you are still having this problem, this is a known issue. See the following discussion: https://support.mozilla.org/en-US/forums/contributors/715120 Mozilla VPN uninstall may break Firefox (nothing loads, vcruntime error)

For a possible solution, see https://support.mozilla.org/en-US/questions/1352302#answer-1495466