Avatar for Username

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

اس تھریڈ کو آرکائیوکیا گیا تھا۔ اگر آپ کو مدد کی ضرورت ہو تو براہ مہربانی نیا سوال پوچھیں۔

Why can't I drag a msg to another folder or have "move" function. Could a couple of weeks ago.

  • 3 جواب دیں
  • 1 میں یہ مسئلہ ہے
  • 2 دیکھیں
  • آخری جواب بذریعہ Zenos

pedsto
pedsto
more options

Actually problem is when I dragged the files they did not appear in the destination folder. Only one particular destination folder is involved which is named "Working". Believe there is a problem with folder structure. Plan is to have all files in sub folders of "Working"; therefore, under xxxxxx.default-mail-myclient I should have a "working.sbd" folder. I do, but I also have a folder named "Working". The files that are missing are in that folder along with matching .msf files. The sub folders described by the .sbd exist but contain a .msf and data files that are zero. I'm at a loss to straightened out the situation.

Also when I try to open the prefs.js file I get an error message "invalid character row1, character 1".  ???????

Actually problem is when I dragged the files they did not appear in the destination folder. Only one particular destination folder is involved which is named "Working". Believe there is a problem with folder structure. Plan is to have all files in sub folders of "Working"; therefore, under xxxxxx.default-mail-myclient I should have a "working.sbd" folder. I do, but I also have a folder named "Working". The files that are missing are in that folder along with matching .msf files. The sub folders described by the .sbd exist but contain a .msf and data files that are zero. I'm at a loss to straightened out the situation. Also when I try to open the prefs.js file I get an error message "invalid character row1, character 1". ???????

تمام جوابات (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

opening prefs,js other than in the config editor is not encouraged... it is downright dangerous to your installation and data.

You dragged the files from where? My guess is your messing around in the file system trying to make files and folders in Thunderbird. Again as you have found not a very good idea unless you really know what your doing. If that guess is wrong, speak up because the next will only mess things entirely ifmy assumptions are wrong.

Make sure Thunderbird is closed. move the working SDB folder to your desktop. Ensure the folder containing the working folder contains a working. and working.msf files Rename the working folder to working.sdb

In the root of your profile (you call it xxxxxx.default) delete foldertree.json and panacea.dat Restart Thunderbird and hopefully your folder will reappear.

pedsto
pedsto سوال کا مالک
more options

Thanks, What is the config editor?

No, nothing special. Was dragging a message from the inbox to another folder as I've done for years. Usually straight forward but haven't used the "working" folder in some time and it obviously has a little glitch.

I assume the foldertree.json and panacea.dat files are regenerated every time you close TB?

Zenos
Zenos
more options

How about right-click and "move to" or "copy to"?

Yes, those files will be automatically rebuilt as needed. I think it's when you open, rather than close, Thunderbird.