Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

I keep getting rerouted to home page of websites.

  • 1 відповідь
  • 1 має цю проблему
  • 14 переглядів
  • Остання відповідь від cor-el

more options

Recently switched from Chrome to Firefox. Having an issue on certain websites on Firefox.

For example...when I go to Macys.com and attempt to look at certain sections, I get rerouted to the home page of macys.com even though the proper address is in the address bar. (e.g. when I attempt to go to this link: http://www1.macys.com/shop/mens-clothing/mens-pants?id=89&edge=hybrid&cm_sp=us_hdr-_-homepage-_-89_Pants which is the men's pants section, I am rerouted to macys.com).

This happens with various other websites.

Recently switched from Chrome to Firefox. Having an issue on certain websites on Firefox. For example...when I go to Macys.com and attempt to look at certain sections, I get rerouted to the home page of macys.com even though the proper address is in the address bar. (e.g. when I attempt to go to this link: http://www1.macys.com/shop/mens-clothing/mens-pants?id=89&edge=hybrid&cm_sp=us_hdr-_-homepage-_-89_Pants which is the men's pants section, I am rerouted to macys.com). This happens with various other websites.

Усі відповіді (1)

more options

This can be caused by corrupted cookies or cookies that are blocked (check the permissions on the about:permissions page).

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.